Preliminary Analysis of e-Government Implementation and Readiness in Sikka Regency: A Foundational Study for the AVELINE Evaluation Model

Authors

  • Agustinus Lambertus Suban Universitas Nusa Nipa Author

DOI:

https://doi.org/10.62872/j412jw89

Keywords:

e-government, readiness, AVELINE model, Sikka Regency, digital transformation, developing regions

Abstract

This study presents a preliminary analysis of e-government implementation and readiness in Sikka Regency, East Nusa Tenggara, as the empirical foundation for developing the AVELINE Evaluation Model a context-sensitive framework designed to assess e-government maturity in developing local governments. Using a mixed-methods approach, the research integrates quantitative survey data from 120 respondents across 15 government agencies with qualitative insights from in-depth interviews and document analysis. The findings indicate a moderate overall readiness index (3.04 out of 5), reflecting partial progress in digital transformation. Among the five assessed dimensions, policy and governance readiness scored highest (3.47), while citizen engagement and human resource readiness remained lowest (2.76 and 2.85, respectively). The study identifies key inhibitors such as limited ICT infrastructure, insufficient digital literacy, and fragmented inter-agency coordination, which hinder effective SPBE (Electronic-Based Government System) implementation. Conversely, strong policy commitment and emerging leadership support provide a foundation for improvement. Empirical results confirm significant correlations between infrastructure, human resources, and organizational readiness, emphasizing that technological success depends on institutional and socio-environmental factors. Theoretically, this research contributes to the development of the AVELINE Evaluation Model, integrating six dimensions Administrative, Viability, Environmental, Legal, Information, and Network readiness into a holistic tool for assessing e-government maturity. Practically, recommendations for infrastructure enhancement, human resource capacity building, and participatory governance. Overall, the findings highlight that digital transformation in Sikka Regency remains in a transitional phase technologically functional but organizationally fragile underscoring the need for a tailored, context-aware evaluation framework to guide sustainable e-government development in underdeveloped regions

Downloads

Download data is not yet available.

References

Al-Ansi, Abdullah M., Askar Garad, Mohammed Jaboob, and Ahmed Al-Ansi. 2024. “Elevating E-Government: Unleashing the Power of AI and IoT for Enhanced Public Services.” Heliyon 10(23):e40591. doi: 10.1016/j.heliyon.2024.e40591.

Benlahcene, Abderrahmane, Hapini Awang, Nur Suhaili Mansor, Osman Ghazali, Maslinda Mohd Nadzir, Fadhilah Mat Yamin, Isyaku Uba Haruna, and Sarkin Tudu Shehu Malami. 2024. “Citizens’ E-Participation through E-Government Services: A Systematic Literature Review.” Cogent Social Sciences 10(1). doi: 10.1080/23311886.2024.2415526.

Glyptis, Loukas, Michael Christofi, Demetris Vrontis, Manlio Del Giudice, Salomi Dimitriou, and Panayiota Michael. 2020. “E-Government Implementation Challenges in Small Countries: The Project Manager’s Perspective.” Technological Forecasting and Social Change 152(December 2019). doi: 10.1016/j.techfore.2019.119880.

Guo, Yuanyuan. 2022. “Digital Trust and the Reconstruction of Trust in the Digital Society: An Integrated Model Based on Trust Theory and Expectation Confirmation Theory.” Digital Government: Research and Practice 3(4). doi: 10.1145/3543860.

Hariguna, Taqwa, Athapol Ruangkanjanases, and Sarmini. 2021. “Public Behavior as an Output of E-Government Service: The Role of New Technology Integrated in e-Government and Antecedent of Relationship Quality.” Sustainability (Switzerland) 13(13). doi: 10.3390/su13137464.

Leleux, Charles, and William Webster. 2018. “Delivering Smart Governance in a Future City: The Case of Glasgow.” Media and Communication 6(4Theoretical Reflections and Case Studies):163–74. doi: 10.17645/mac.v6i4.1639.

Matitah, Martitah, Saru Arifin, Slamet Sumarto, and Widiyanto Widiyanto. 2021. “Confronting E-Government Adoption in Indonesian Local Government.” Journal of Indonesian Legal Studies 6(2):279–306. doi: 10.15294/jils.v6i2.47795.

Sangki, Jin. 2018. “Vision of Future E-Government via New e-Government Maturity Model: Based on Korea’s e-Government Practices.” Telecommunications Policy 42(10):860–71. doi: 10.1016/j.telpol.2017.12.002.

Saura, Jose Ramon, Domingo Ribeiro-Soriano, and Daniel Palacios-Marqués. 2022. “Assessing Behavioral Data Science Privacy Issues in Government Artificial Intelligence Deployment.” Government Information Quarterly 39(4). doi: 10.1016/j.giq.2022.101679.

Stofkova, Jana, Adela Poliakova, Katarina Repkova Stofkova, Peter Malega, Matej Krejnus, Vladimira Binasova, and Naqibullah Daneshjo. 2022. “Digital Skills as a Significant Factor of Human Resources Development.” Sustainability (Switzerland) 14(20). doi: 10.3390/su142013117.

Sukarsa, I. Made, Ida Bagus Ananda Paramartha, Anak Agung Ketut Agung Cahyawan, Kadek Suar Wibawa, Putu Gede Arya Sumertha Yasa, Ni Made Swasti Wulanyani, and Ni Wayan Wisswani. 2020. “Evaluation of E-Government Maturity Models in Sub-District Public Services in Indonesia Using the SPBE Framework.” Jurnal RESTI (Rekayasa Sistem Dan Teknologi Informasi) 4(2):243–53.

Downloads

Additional Files

Published

2025-11-25

How to Cite

Preliminary Analysis of e-Government Implementation and Readiness in Sikka Regency: A Foundational Study for the AVELINE Evaluation Model. (2025). Technologia Journal, 2(4), 55-69. https://doi.org/10.62872/j412jw89